Privacy Policy

Privacy Comes First

At Alisanda, your personal information is handled with care, purpose, and strong protection.
This Privacy Policy explains which information we collect, how we use it, and how we help keep it secure.
By using alisanda.co, you agree to the terms outlined below.

1. Information We Collect

Depending on how you use our site, we may collect:

  • Contact Details: Name, email, phone number, and shipping address.
  • Account Information: Login details, order history, and saved preferences.
  • Payment Data: Processed safely via approved payment providers (we do not store full card details).
  • Technical Details: IP address, device type, browser data, and cookie identifiers.
  • Voluntary Submissions: Reviews, support messages, surveys, or form entries.

2. How We Use Information

  • Order Processing: Confirm purchases, ship items, and provide delivery updates.
  • Customer Care: Answer questions and resolve service requests.
  • Personalization: Show products and content that match your interests.
  • Updates and Offers: Send promotions only when you choose to receive them.
  • Safety: Detect fraud, protect accounts, and prevent misuse.

3. How We Protect Your Data

  • Secure Connection: SSL encryption helps protect activity and checkout.
  • Limited Access: Sensitive information is handled only by authorized personnel.
  • Ongoing Reviews: We maintain updates and monitor systems for risk reduction.

4. Your Choices and Rights

  • Access: Request a copy of the personal information we hold about you.
  • Update: Correct or refresh inaccurate details.
  • Marketing Control: Unsubscribe from emails at any time.
  • Deletion Requests: Ask for removal where applicable and legally permitted.

5. Cookies and Similar Tools

We use cookies and related technologies to:

  • Remember sign in status and important settings.
  • Understand site usage to improve performance and usability.
  • Provide relevant product suggestions and content.

You can manage cookie settings through your browser preferences.

6. Sharing With Service Providers

We share limited information with trusted partners only when needed for:

  • Payment processing and transaction security
  • Shipping, delivery, and logistics support
  • Marketing messages only if you have opted in

We do not sell your personal information.

7. Policy Changes

We may update this Privacy Policy from time to time. Any changes will be published on this page.

8. Contact

For privacy questions or requests, please contact us through the Contact Us page.